Customer Service»FAQs»Privacy Statement and Disclaimer!


Privacy Policy We handle every order with absolute confidentiality and discretion, and we will never share, rent, or sell your personal information to anyone, so you can be assured of your complete and total privacy.
 You are totally safe to order from us, Privacy Policy has had been seriously deployed with piety all through!

Privacy Statement!

Privacy Statement Following part give declaration and description about our Privacy Statement for attentions!Including declaration, general information, personal information collection, using personal information, securing your data, 3rd party disclosure, links to other websites and statement updating.


Declaration The official websites and are the only two publishers of products and marks under the brand of MDidea Extracts Professional. We have No any other branches and representatives.

 Your privacy is important to both You and Us. This privacy statement provides information about the personal information and other related information that and collect, and the ways in which we use that information!

2.General Information:

General Information When you visit or, some basic non-identifying information is collected. This specifically includes information regarding your operating system, browser software, and IP(Internet Protocol) address. This information is collected in order to provide you with satisfactory service. We may use these kinds of information to detect problems with the web server, to administer web site, and to provide better friendly customer interface.

3.Personal information collection:

Personal information collection The websites and may collect and use the following kinds of personal information:

 Information about your contact via the official web site(including your consignee/billing address, email, phone or fax number, contact person name,etc.);

 Information that you provide using for the purpose of registering with the web site(including your consignee/billing address, email, phone or fax number, contact person name,etc.);

 Information about transactions carried out from this website(including your consignee/billing address,email,phone or fax number,contact person name,etc.);

 Information that you provide for the purpose of subscribing or unsubscribing to the website services (including your email, contact person name,etc.); and

 Any other information that you send to us.

4.Using Personal Information:

Using Personal Information The websites and may only use the information you provided to perform below-related matters:

 Tips 1.To Send to you products that you purchase;
 Tips 2.To Perform product related/bundled services;
 Tips 3.To Send to you the documents related to your order;
 Tips 4.To Collect order payments from buyer/payer; and
 Tips 5.To Personalize your experience(the information which necessary to help us better understand and respond to your specific needs);
 Tips 6.To Improve customer service(the information which necessary to help us effectively respond to your customer service requests).

 As the necessary use of the information for the purposes defined above, to perform contract-related actions, the related information will only be disclosed to a Third party in 2 cases defined below:

 Section Case 1,the "consignee/shipping address and contact details" buyer/client/payer provided will be disclosed to our cooperator transport company(logistic company and courier) and their logistic cooperator at consignee side, this disclosure is necessary for logistic(shipping) arrangement and delivery contact purpose during period of the logistic contract execution.The transport company(logistic company or courier) in cooperation also respect consignee privacy, and will be obligated to use the related information in accordance with their own privacy policy.

 Section Case 2, instead of using the Postal System to send Invoice, we send the invoice and other documents in EDI format(instead of print paper format) as default option for order process, the documents send in EDI format by email way,and we DO NOT send again any documents in print paper format via the traditional Postal System, which means the information of "billing address" and other information the buyer/client/payer provided and needed will NOT be disclosed to any Postal System in paper print form.

 Section Case 2(Except),if the buyer/client/payer side request to using the Postal System to send Invoice, the "billing address" the buyer/client/payer provided will be disclosed to local and payer side Postal System for invoice and documents post delivery arrangement by a traditional way,this disclose is necessary for Postal System to sent enveloped documents mail.

 No Spam Guarantee: the contact information you provided, it will be protected by the "No Spam Policy and No E-mail Advertisement Policy."

5.No Spam Policy and No E-mail Advertisement Policy.

No Spam Policy The websites and will Not send bulk Email-Advertisement or email spams.

 No Email Spam Policy No Spam Guarantee: Everyone dislike spam right? With your contact information, Except the 2 cases defined under section "4.Using Personal Information", we Do Not contact You in any way for other matters nothing related to Case 1 and Case 2 defined. Which also means we Do-Not-Send Any-Type-Advertisement to your contact in forms like bulk emails, fax advertisement, or other ways, unless a product information interested by You. Below is the brief introduction about No Email Spam Policy, No Email-Advertisement Policy and No Spam Policy for Subscriptions.

No Email Spam and No Email-Advertisement Policy:

 No Email Spam Policy We Do Not send bulk emails.According to the Message Anti-Abuse Working Group, the amount of spam email was between 88–92% of email messages sent in the first half of 2010.Email spam, also known as junk email or unsolicited bulk email(UBE), is a subset of electronic spam involving nearly identical messages sent to numerous recipients by email.The messages may contain disguised links that appear to be for familiar websites but in fact, lead to phishing website or website that are hosting malware.Spam email may also include malware as scripts or other executable file attachments.Definitions of spam usually include the aspects that email is unsolicited and sent in bulk.

 No Email-Advertisement Policy We Do Not send Email-Advertisement periodically for products, sales promotion, etc. Even you have ever contacted with via and, that does Not mean you will receive Email-Advertisement, We do Not send Email-Advertisement.

No Spam Policy for Subscriptions:

 No Spam Policy for Subscriptions If You subscribed with your own will, to one or more E-magazine or Newsletters from and, the newsletter will be sent at a very low frequency(bimonthly, or trimonthly, or semiyearly, or yearly) which Not as high frequency as those advertisements or spam. You Do Not need to worry that your email address is added automatically to the E-magazine or Newsletters ever since contacted, You subscription or unsubscription only works with your own will.

6.Securing your data:

Securing your data The websites and will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

 We will store all the personal information you registered on secured servers.

 Information relating to electronic transactions entered into via this website will be protected by encryption technology.

 We implement a variety of security measures to maintain the safety of your personal information when you submit a request, send an email, place an order, or access your personal information.

7.Updating this statement:

Updating this statement To make sure a better support for the privacy of our clients and registered herb fans, the websites and may update this privacy policy by posting a new version on this website.

 You should check this page occasionally to ensure you are familiar with any changes.

8.No Third-Party Use of Your Information:

No Third-Party Use of Your Information We Do-Not sell, trade, rent or otherwise share or transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in servicing you, so long as those parties agree to keep this information confidential. However, we do have to share some information with logistic cooperator and courier for the exclusive purpose of delivering your orders.

 Your information submitted, whether public or private, will Not be sold, exchanged, transferred, or given to any other third party(Except the Logistics and Courier) for any reason whatsoever, without the consent of the customer, other than for the express purpose of delivering the purchased product or service requested by the customer.

 We do respect client privacy, your name, phone number, email address and mailing address which you submitted and we received, we guarantee you it used Only for order process purpose related! It will never be shared with an irrelevant third party, which may protect You away from identity theft, fraud, stalkers, spam and telemarketing, scammers.

9.Links to Other Websites:

Links to Other Websites The websites and may contain links to other websites links.Although we have tried best to identify and verify the safety and identity of the linked in domains, but We are not responsible for the privacy practices and content of these third-party websites.We urge you to follow safe Internet practices:

 Do not supply personal information to these websites unless you have verified their security and privacy policies.This website contains links to other websites.
 The websites and are Not responsible for the privacy policies or practices of any third party.

10.Email Usage:

 The email address which you provided for order processing, may be used to send you information and updates pertaining to your order, in addition occasionally to periodic company news, updates, and/or related product or service information, etc.

 The email address which you provided for order processing, or questions, will Not be added by us to the E-Magazine or Newsletter the website running.You will receive an E-Magazine or Newsletter only if you subscribe to them with your email and on your own will.

Template Website Disclaimer!

Template Website Disclaimer Following part give declaration and description about our template website disclaimer for attentions!Including warranties, limitations of liability, exceptions, reasonableness, other parties, and unenforceable provisions.

1.No Warranties:

No Warranties This website is provided "as is" without any representations or warranties, express or implied. The websites and make no representations or warranties in relation to this website or the information and materials provided on this website.

 Without prejudice to the generality of the foregoing paragraph, and does not warrant that:

 this website will be constantly available, or available at all; or

 the information on this website is complete, true, accurate or non-misleading.

 Nothing on this website constitutes, or is meant to constitute, an advice of any kind.[If you require advice in relation to any(legal, financial or medical)matter you should consult an appropriate professional.]

2.Limitations of Liability:

 The websites and will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

 to the extent that the website is provided free-of-charge, for any direct loss;

 for any indirect, special or consequential loss; or

 for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

 These limitations of liability apply even if has been expressly advised of the potential loss.


Exceptions Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit, and nothing in this website disclaimer will exclude or limit liability in respect of any:

 death or personal injury caused by and negligence;

 fraud or fraudulent misrepresentation on the part of and; or

 the matter which it would be illegal or unlawful for and to exclude or limit, or to attempt or purport to exclude or limit, its liability.


 By using this websites and, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

 If you do not think they are reasonable, you must not use this website.

5.Other Parties:

 You accept that, as a limited liability entity, and has an interest in limiting the personal liability of its officers and employees.You agree that you will not bring any claim personally against and officers or employees in respect of any losses you suffer in connection with the website.

 Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect and's officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as and

6.Unenforceable Provisions:

 If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

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